- Who delivers my order?
Locally selected retailer partners pack and ship orders, while courier services such as UPS, Fedex, or other carriers chosen by the retailers deliver the order carefully.
- What is the delivery time?
Average delivery time is between 3-5 business days.
- Can I find the status of my order?
The status of each order is via automated emails; every customer receives a confirmation upon placing the order and then another automated shipment email with tracking information once it has been shipped.
- My order was wrong or damaged, what now?
If there are order concerns/inquiries, please contact firstname.lastname@example.org, and then a dedicated support team will assist as soon as possible.
- -What is the turnaround time for customer service to reply?
- 48 Hours.